Frequently Asked Questions (FAQ)

1. How often should I use the hair oil?
For best results, apply the oil to your scalp 2–3 times per week and gently massage it in to stimulate the scalp.

2. Is this product suitable for all hair types?
Yes. Our formula is designed to work with natural hair, relaxed hair, braids, protective styles, and locs.

3. How long does it take to see results?
Results may vary from person to person. Many customers notice improvements in their hair routine within a few weeks of consistent use. Our nourishing formula helps support stronger, healthier-looking hair while leaving it feeling softer and more manageable from the very first use.

4. Can I use this oil on my beard?
Yes. The oil can also help moisturize and nourish beard hair while supporting healthier-looking growth.

5. How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery time depends on your location and the shipping carrier.

6. Do you accept returns?
Yes. Unopened and unused products may be returned within 14 days of delivery. Please contact us first to initiate a return.

7. How do I start a return?
To start a return, please email slandaflair@gmail.com with your order number and reason for the return.
Once approved, we will provide the return instructions and return address.

8. What if I receive a damaged item?
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging so we can assist you.

9. How can I contact customer support?
You can reach us at slandaflair@gmail.com. We usually respond within 24–48 business hours.

10. Can I use the oil every day?
Yes, small amounts can be used daily to keep the scalp moisturized and nourished.